Frequently asked questions (FAqs)

1. Can I shop without Registering on the site?

    Not really! You will have to go through the required registration procedure. The registration process enables you to     view different services of CSR ORGANICS.

2. Why do I need to register for CSR ORGANICS?

    CSR ORGANICS confirms delivery of products that you select, to your doorstep. Hence it is important for us to know how     to get to your place, at the time convenient to you. Your address and contact number is shared only to confirm accuracy     and timely delivery of your order.

3. How do you ship the products?

    We ship all our products via our courier partner.

4. Do you ship to different cities?

    Yes, we ship to all cities in India.

5. Do you deliver overseas?

    Sorry, but we currently deliver only across India.

6. Do you have COD available on your website?

    Sorry, we accept only prepaid orders.

7. Can I change my order information?

    You can mail us at csrorganics@gmail.com or call-us at +91-9499493333 to change your order information.          Please note that after your order is shipped, you cannot change any details on your order.

8. Is it safe to pay online for my order via CSR ORGANICS website?

    CSR ORGANICS uses the latest technology available to ensure your data protection. If you wish to pay for your order on     our website, the transaction will be operated through a secured system: we use an SSL (Secure Socket Layer) Protocol     that encrypts the exchanged data.

9. Can I return my purchase?

    Serving you the best at your convenience is what excites us but, you can’t return your purchase. You must inform us if     you have found something unacceptable. You can contact us on our customer care number or write to us at     csrorganics@gmail.com to let us know about your return.

10. How do I track my order?

Go to csrorganics.com, log in your account and go straight to your dashboard section and track your order.

11. I have a business, can I place a bulk order?

    CSR ORGANICS gladly extends the services to businesses (B2B) in addition to the customers (B2C). We would be     happy to have your order. For any further query you can mail us at csrorganics@gmail.com or call our customer care     representative to discuss further in details.

12. Do you have question and queries that are not covered here?

    You can always drop us an email or simply dial our customer care number which is on the website to speak to one of our     customer care representative or use the chatbot which is on our website and get all your queries sorted.